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Home Valet - Delivery Services Associate in Dallas, TX at Valet Living

Date Posted: 1/25/2018

Job Snapshot

Job Description



Grow as We Grow and Take Your Career to New Heights!

Reporting to the District Manager, the Home Valet – Delivery Services provides amenity services to residents of our client communities.  While providing amenity services, this position is responsible for delivering excellent customer service and memorable client experiences.  Amenity services includes package delivery, doorstep trash and recycling collection, as well as dry cleaning pickup and delivery.


Essential Duties

  • Deliver memorable interactions with all residents by being friendly, answering questions and being helpful
  • Provide exemplary and timely customer service to residents and community staff
  • Pick up and deliver resident packages promptly without any damages
  • Collect and deliver resident dry cleaning promptly without any damages
  • Pick up trash outside of resident homes upon request and take to the compactor
  • Update resident when their package or dry cleaning has been delivered
  • Ensure security of resident homes and property when picking up and dropping off packages and dry cleaning
  • Ensure the outside of resident homes and breezeways are clear and clean while picking up trash and recycling
  • Understand special requests and conditions of the resident when providing services
  • Keep concierge suite clean and organized when picking up and delivering each resident’s property
  • Ensure we are following outlined protocol while providing amenity services to residents
  • Practice proper safety and lifting techniques
  • Ability to perform other duties as assigned by the District Manager
     

Qualifications

  • Must have a commitment to service excellence with a friendly and positive attitude
  • Must have good interpersonal skills
  • Able to keep up with the physical demands of being on your feet and walking for much of the day
  • Enjoys working outside and being physically active
  • Must be able to lift at least 25 pounds
  • Able to cope with inclement weather (rain, snow, cold, or heat wave, we walk through it all)
  • Attention to detail and quality
  • Ability to take direction, be reliable, work productively on one’s own and adhere to a schedule
  • Own an iPhone with IOS 9 or newer or Android 6 or newer
  • Comfortable with downloading and using mobile apps
  • Wants to be part of a fun and growing company
     

Education & Experience Requirements

  • 2+ years of customer service experience
  • Experience in the hospitality industry is a plus

Valet Living, LLC is an industry leader - ahead of the national trend and the founder of five nights a week doorstep trash and recycling collection.

Valet Living is a drug-free employer. All offers of employment will be contingent on successful background Check.  Valet Living is an Equal Opportunity Employer.