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Director, Mobile Application Delivery in Austin, TX at Valet Living

Date Posted: 8/26/2018

Job Snapshot

  • Employee Type:
  • Location:
    Austin, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Grow as We Grow and Take Your Career to New Heights!

Reporting to the Chief Information Officer, the Director of Mobile Application Delivery will provide execution leadership on our Valet Living Home resident amenities mobile application platform.  This program leader will spearhead new consumer technologies and take hands-on ownership of the technical definition and execution of Valet Living’s consumer technology platform.  He/she will work with senior leaders to define the business requirements, and then execute, to create a standard-setting experience for the clients who rely on Valet Living’s multifamily community resident services.  This position can be filled with a full-time associate or a technical Advisor/Consultant who can work in Tampa or remotely, with periodic travel required.

Other more specific responsibilities and experience of the ideal candidate include:

  • Designing and developing a consumer technology platform for an on-demand service delivery provider.
  • Deep knowledge of the gig economy and latest trends in technology solutions.
  • Proven track record of program execution and delivery in a complex environment.
  • Ability to create a platform that is a seamless extension of the Valet Living brand and that stands out as best in class.
  • Ability to work with multiple technical partners and develop seamless integrations of people and technology.


  • Advise the executive team on all technical aspects of the company’s overall consumer technology product roadmap.
  • Help leadership understand technical trends as well as competitive threats and opportunities in the gig economy.
  • Translate high-level market needs, business goals and feature concepts into detailed technical product requirements.
  • Clearly translate the mission, vision and strategy of Valet Living’s resident and consumer technologies into actionable project delivery phases.
  • Define and lead the execution of our technology product development methodology leveraging a combination of internal and 3rd party resources.
  • Work closely with operations, sales, and product marketing leadership to ensure that user behavior data is used for when prioritizing development and making all business decisions.
  • In conjunction with the leadership team refine product technology positioning and messaging.
  • Transparently monitor and report results.

Education and Experience Requirements:

  • 7 years of leadership experience, with a consumer/home service-oriented technology business.
  • Bachelor’s degree Engineering, Information Technology, Computer Information Systems, or related field
  • MBA degree is a plus
  • Played a key role in creating and launching a disruptive technology platform that allows consumers to interact with on-demand services
  • Experience working in the on-demand/gig economy for a reputable and highly successful technology brand that lends legitimacy to Valet Living and gives the candidate immediate credibility
  • Project Management Professional (PMP) certification preferred

Knowledge, Skills and Abilities:

  • Experienced influencer capable of working cross-functionally, and collaborating with multiple stakeholders
  • Insight driven, analytical thinker: Track record of leveraging both internal user data and consumer insights work to help define the product experience
  • User Experience focused skills: Ability to develop multiple UX/UI options and guide decision making to deliver the best user experience.
  • Complements all decisions with supportive analytics and has shown a bias to test/measure performance continuously assuring that all technical delivery meets highest quality expectations.
  • Organized execution: Has multiple experiences with delivering complex projects on time.  Leverages project management mastery skills to assure all members of the team can clearly see when and where their contributions are critical to the overall goal.
  • Experienced in both waterfall and agile development methodologies.
  • Can clearly translate product market requirements into technical delivery scope.  Able to rapidly prototype ideas in simple wireframes and requirement documents that draws the team into clear agreement of the technical delivery sprints.
  • Has an entrepreneurial “own the outcome” mindset, applied at scale and through working with others
  • Should create a culture of collaboration and pride in quality execution
  • Exhibits poise, composure, and dynamism to motivate and instill confidence among the leadership team, company, and people outside the company
  • High level of professionalism, passion, ethics, confidence and commitment
  • Gravitas and inspirational leadership skills

Valet Living, LLC is an industry leader - ahead of the national trend and the founder of five nights a week doorstep trash and recycling collection.

Valet Living is a drug-free employer. All offers of employment will be contingent on successful background Check.  Valet Living is an Equal Opportunity Employer.


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